Online Reputation Management

People are talking about your brand online. Don’t just react to it. Shape it. Own your story.

The Problem? The Problem? The Problem? The Problem? The Problem The Problem? The Problem?

The Problem? The Problem? The Problem? The Problem?

What people say about you online matters. And if you’re not actively managing that narrative, someone else will.

Negative feedback.

Bad press or outdated content can shape perception, causing long-term brand damage.

Lost opportunities.

Your online footprint can cost you clients or job candidates if you don’t effectively manage it.

Uncontrolled narrative.

If you don’t manage your reputation, someone else will write your narrative for you.

Constant vigilance.

Manual monitoring is time consuming, frustrating, inconvenient, and full of surprises.

The Solution? The Solution? The Solution? The Solution? The Solution? The Solution? The Solution?

The Solution? The Solution? The Solution? The Solution?

Online reputation management services help you shape perception before issues arise, not just clean up after the fact.

Automated monitoring

Get in front of bad reviews, negative press, or misinformation without living online. iFOCUS keeps an eye out for you.

Strategic response

Turn challenges into opportunities that show you’re listening, interested, and engaged. We’ll say the right thing on your behalf to help solve problems.

Controlled results

Your brand shows up in search results in relevant, positive, or neutral content. Your brand narrative is safe with us.

01

Google

02

Bing

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Yelp

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Trustpilot

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Glassdoor

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TripAdvisor

platforms

Your online reputation is a reflection of the trust and credibility you’ve worked hard to build. iFOCUS helps you protect and nurture that reputation, ensuring you stay ahead of challenges and maintain a positive image.

Reputation Management FAQs

Is iFOCUS an online reputation management company?

iFOCUS services are far more comprehensive than that! Online reputation management is one of many services we can include in our customized strategies that support your unique business objectives.

How do you respond to a negative review?

There’s an art and a science to crafting a response. It includes staying calm, acknowledging the customer’s frustration, taking responsibility when appropriate, offering to make it right, and moving the conversation offline.

related services

Reputation management supports your digital marketing efforts by protecting your brand, helping customers find you, and controlling the narrative of the stories you share with your social media followers.

related services

Branding

Craft a distinct identity that resonates with your audience, builds trust, and sets you apart from the competition. It’s not just about good looks.

Content Marketing

Become the authority in your industry with blogs and other content that drives organic traffic to your website.

Organic Social Media

Engage your audience with consistent, authentic content that builds community, strengthens your brand, and grows your reach.

Search Engine Optimization

With increased visibility in search engines like Google, SEO builds your authority and attracts free site traffic.

Reputation Management in Action